BEGIN:VCALENDAR VERSION:2.0 PRODID:-//PYVOBJECT//NONSGML Version 1//EN BEGIN:VTIMEZONE TZID:Europe/London BEGIN:STANDARD DTSTART:20001029T020000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10 TZNAME:GMT TZOFFSETFROM:+0100 TZOFFSETTO:+0000 END:STANDARD BEGIN:DAYLIGHT DTSTART:20000326T010000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=3 TZNAME:BST TZOFFSETFROM:+0000 TZOFFSETTO:+0100 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT UID:20260710T131019Z - 53576@ea26ef6c5ad7 DTSTART;TZID=Europe/London:20240520T130000 DTEND;TZID=Europe/London:20240520T150000 CREATED:20260710T131019Z DESCRIPTION:Managing difficult people and conversati ons\nRequirements We use Zoom for our training courses. You will need to download the Zoom application if you haven’t used it before https://b it.ly/3DeEeT5 If it has been a while since you last used Zoom\, it’s rec ommended that you log in early as there may be automatic Zoom updates that will delay your entry to the course. You will need a device that has a ca mera and a microphone. Minimum system requirements can be found here https ://bit.ly/3Fj19uD Please name yourself appropriately so you can easily be identified by the trainer. You can find out how to do this here https://bi t.ly/3cj2jKi Important note: Our online training is live and interactive\, you must be in a place where you can do this safely. Driving whilst atten ding our online training will result in you being removed and your council will be charged the full cost of the course. To go back to the course des cription or to view more dates\, please click on the button below. Click h ere Training & Events: Terms and Conditions Terms and Conditions Cancellat ion Policy Health and Safety Safeguarding DTSTAMP:20260710T131019Z LOCATION:Breakthrough Communications Zoom Room\, Zoom Link: https://us02web .zoom.us/j/83333479060\, Meeting ID: 833 3347 9060\, Passcode: Not require d SUMMARY:Managing difficult people and conversations END:VEVENT END:VCALENDAR